TRANSFORMATION

The question of compliance has also grown considerably in importance over the past few years. Compliance is understood to refer to the voluntary commitment of organizations to abide by statutory precepts and prohibitions and by the in-house rules they impose on themselves. The content of compliance programmes must be communicated to the employees themselves so as to make them comply with the rules laid down in the code of conduct. Consistent communication by the company's management, the availability of personal contact persons in cases involving conflicts, the choice of suitable communication tools, the intelligibility and simplicity of the set of rules and regular repetition of the most important training contents all play a paramount role.